Insights

Reducing Service Cost by Shifting Delivery to the Left

Let’s start by understanding what a shift left really means by taking a look at this high-level process.  Now, let’s be clear that the details will be unique to every company. However, it’s plain to see that if an issue can be resolved by somebody at a desk, it’s cheaper than having to dispatch a […]

How Salesforce Manufacturing Cloud Streamlines Manufacturing Operations

The manufacturing industry is rapidly evolving and to stay competitive, manufacturers need to find new ways to improve their operations. Salesforce Manufacturing Cloud is a powerful platform that helps manufacturers optimize their operations and drive growth. However, implementing such a platform can be daunting. In this blog post, we will explore how Salesforce Manufacturing Cloud […]

Secrets to a Successful Salesforce Implementation Revealed

As a Salesforce implementation partner and SaaS software provider, we understand the value of successful implementations but we also know how daunting and difficult they can be.  Much like with most things in life, there are good and bad. Salesforce implementation is no different.  For 10 years and counting, we’ve dedicated time, effort, and resources […]

Data is Your Strategic Field Service Asset

What’s the most important and strategic asset of your organization? It’s not the buildings or the machines and software that run your operations. And while your people are critical thanks to their agility and years of learned knowledge, it’s not them either.  It’s your data – The data your machines in the field can produce […]

6 Examples of IoT Devices You Can Manage on Salesforce

The Internet of Things (IoT) has revolutionized the way we live and work, allowing us to connect and control a wide range of devices remotely. Bolt Data Connect has embraced the potential of IoT and allows users to easily manage and monitor connected IoT devices on Salesforce, a leading customer relationship management (CRM) platform with […]

Highlights from Dreamforce 2022

After two years of anticipating the return of in-person Dreamforce, the wait is finally over! The Bolt Data team was thrilled be able to attend the annual conference to celebrate all things Salesforce and network with fellow Trailblazers. What is Dreamforce? Since 2003, Dreamforce has been held annually in the heart of San Francisco, California […]

Top 5 Tips for Implementing Salesforce Service Cloud

If you’re considering Salesforce Service Cloud for your field service organization, there are many important things to take into consideration as you plan your implementation. We’re sharing our top 5 tips to streamline the implementation process and make your Service Cloud deployment a success.   What is Salesforce Service Cloud and How Can it Benefit […]