How IoT Platforms Are Changing the Future of Field Service

  It’s no secret that the emergence of the Internet of Things (IoT) has revolutionized the field service industry. In fact, asset tracking and monitoring was one of the largest IoT segments in 2022, seeing a whopping $17.2 billion in revenue. IoT platforms have made it possible to connect devices and equipment on a large […]

Asking ChatGPT About Connected Field Service

  With so much chatter about ChatGPT and AI driven content lately, it would be remiss for us not to jump into the conversation. After all, Bill Gates has declared it the “most important” innovation of our time. As a Salesforce partner, we’re excited to see advancements to Salesforce’s product line with Einstein GPT, the […]

Bolt Data Connect Use Case Video

Watch How Bolt Data Connect Can Transform Service Organizations on Salesforce In the Bolt Data Connect Use Case Video, you’ll learn how a technician managed to streamline their work process and save their company money, Ben, a technician for a global air conditioning company, was overwhelmed by the amount of work orders, invoices, and spreadsheets […]

Reducing Service Cost by Shifting Delivery to the Left

Let’s start by understanding what a shift left really means by taking a look at this high-level process.  Now, let’s be clear that the details will be unique to every company. However, it’s plain to see that if an issue can be resolved by somebody at a desk, it’s cheaper than having to dispatch a […]

How Salesforce Manufacturing Cloud Streamlines Manufacturing Operations

The manufacturing industry is rapidly evolving and to stay competitive, manufacturers need to find new ways to improve their operations. Salesforce Manufacturing Cloud is a powerful platform that helps manufacturers optimize their operations and drive growth. However, implementing such a platform can be daunting. In this blog post, we will explore how Salesforce Manufacturing Cloud […]

Secrets to a Successful Salesforce Implementation Revealed

As a Salesforce implementation partner and SaaS software provider, we understand the value of successful implementations but we also know how daunting and difficult they can be.  Much like with most things in life, there are good and bad. Salesforce implementation is no different.  For 10 years and counting, we’ve dedicated time, effort, and resources […]

Data is Your Strategic Field Service Asset with Jonathan Skelding

What’s the most important and strategic asset of your organization? It’s not the buildings or the machines and software that run your operations. And while your people are critical thanks to their agility and years of learned knowledge, it’s not them either.  It’s your data – The data your machines in the field can produce […]

6 Examples of IoT Devices You Can Manage on Salesforce

The Internet of Things (IoT) has revolutionized the way we live and work, allowing us to connect and control a wide range of devices remotely. Bolt Data Connect has embraced the potential of IoT and allows users to easily manage and monitor connected IoT devices on Salesforce, a leading customer relationship management (CRM) platform with […]