Our managed services keep ServiceMax
It's critical to keep your ServiceMax platform up-to-date and optimized, but many organizations don't have the necessary resources. Bolt Data's managed services team handles everything from routine maintenance to complex enhancement requests. No matter what ServiceMax products or processes you have in place, we can help manage them.
An extension of your team that's available
With our proactive approach to identifying and resolving issues, Bolt Data's managed services for ServiceMax can reduce business risk and improve business resiliency by keeping your environment running. Our team of ServiceMax certified experts ensure your ServiceMax system is operational around the clock with global time zone coverage.
A Logical of Your Team
ENHANCED SERVICEMAX SUPPORT FOR INTERNAL IT AND SUPPORT TEAMS
Day-to-day management and configuration of your ServiceMax instance including user management, security and data management
Ongoing upkeep of your ServiceMax instance including routine updates and upgrades, quick bug fixes and regular data backups
Improve and customize your ServiceMax instance to better meet specific and evolving business needs such as reporting, dashboards or integrations
Assistance and troubleshooting support for all your ServiceMax users including addressing user errors and resolving technical issues
Resources that are
Our managed services for ServiceMax are designed to provide businesses with the flexibility and scalability they need to succeed with the fast pace of business. We understand that every business has unique requirements and budget constraints, which is why we offer our resources in blocks of time or as fully deployed full-time equivalents, depending on your specific needs. With our scalable services, you can easily adjust your support hours up or down, allowing you to pay only for what you need when you need it.
What our customers say
“Working with Bolt Data on the Salesforce Field
Service and ServiceMax Asset 360 project has been a
wonderful experience. They brought a deeply
knowledgeable team that worked hard to understand
our requirements and turn them into reality.”
- Mark Muehlenbeck, Chief Financial Officer at Lowry Solutions