Salesforce Cloud Capabilities
purpose-built solutions designed to meet specific business needs
With over 10 years of field service experience, Bolt Data is a trusted solution provider for service organizations looking to implement Salesforce Service Cloud. Service Cloud helps organizations deliver personalized support and resolve customer issues quickly. Also, Service Cloud streamlines customer service by automating support processes, tracking customer interactions and providing a single view of the customer across all channels.
- Increase customer satisfaction and loyalty with personalized support
- Improve service agent productivity and efficiency with a single source of accurate data
- Gain a comprehensive view of customers across all channels
As specialists in field service, we've transformed service organizations with Salesforce's end-to-end field service platform, Salesforce Field Service (SFS). Formerly known as Field Service Lightning (FSL), SFS is an extension of Service Cloud that provides a comprehensive view of workforce management. Additional capabilities include scheduling and dispatching, managing inventory and assets, as well as providing real-time visibility into your field service operations.
- Improve efficiency and productivity with optimized field service operations
- Improve customer satisfaction by providing personalized service experiences
- Increase visibility into business performance with real-time data and analytics
Organizations looking to improve sales processes and collaboration within their sales teams turn to Salesforce Sales Cloud. Sales Cloud is a powerful tool that streamlines sales processes by tracking leads and deals and helping sales teams manage their pipeline and automate workflows. To get the most of out Sales Cloud, Bolt Data leads a streamlined implementation process to customize Sales Cloud to an organization's specific needs, migrate and map historical sales data and maximize user adoption with hands-on training and support.
- Increase sales team efficiency and effectiveness with streamlined workflows
- Improve collaboration and communication across internal sales teams, partners and customers
- Gain real-time insights into sales activities, pipeline and forecasting
With highly complex processes involved in manufacturing, manufacturing organizations rely on Salesforce Manufacturing Cloud to seamlessly manage operations from planning to production. With Manufacturing Cloud, manufacturers can easily manage inventory, track materials and monitor production schedules. By further customizing Manufacturing Cloud, Bolt Data's team of experts can help develop tailored solutions to lead to even greater efficiency, productivity and profitability.
- Optimize manufacturing processes for reduced lead times
- Streamline operations and inventory management to reduce costs
- Reduce supply chain risks with enhanced supplier relationship management
With Salesforce Health Cloud, you can securely manage patient data and improve patient care through accurate patient information tracking. Additionally, Health Cloud automates health business operations, delivers personalized care and connects healthcare provider teams. Our team of Salesforce experts can help you leverage the full potential of Health Cloud by creating customized workflows and ensuring compliance with industry regulations.
- Improve patient care and outcomes with enhanced data
- Increase patient satisfaction with open communication
- Streamline administrative processes to improve efficiency
With Salesforce Experience Cloud, organizations can create digital experiences on-the-go for customers, partners and employees. This streamlined approach to website building includes the ability to create portals and mobile apps that deliver personalized experiences to users. With countless Experience Cloud implementations and configurations completed, Bolt Data can utilize all the platform has to offer to further personalize the experience to users.
- Increase engagement and loyalty with interactive experiences
- Improve self-service by providing easy-to-use portals
- Boost productivity and collaboration with easy data sharing
Execute targeted marketing campaigns from email to social media using Salesforce Marketing Cloud. With powerful marketing automation tools such as Account Engagement (formerly Pardot), organizations can engage with customers and prospects across multiple channels and deliver personalized messaging to improve campaign effectiveness. By using Bolt Data's team of Salesforce-certified experts to implement Marketing Cloud products properly, organizations can focus on developing impactful campaigns with confidence.
- Increase campaign performance and engagement with targeted messaging
- Track campaign performance with marketing reporting tools and insights
- Enhance marketing team agility by automating workflows and optimizing campaigns
We specialize in helping you make sense of your business data. Tableau is easy to use yet powerful enough to perform a wide range of advanced analyses and visualizations. Whether you need dashboards created or a Tableau health check performed, we can connect to almost any data source and help you explore, build views and collaborate effectively. Wherever you are in your Tableau journey, there's room for growth and increased ROI with Bolt Data's Tableau services. Learn more about our Tableau service offerings →