High Tech Service for a High Tech
Driven by innovations in technology, high tech manufacturing has become a fiercely competitive industry with service becoming the strategic differentiator. High tech manufacturing captures a broad variety of high tech products ranging from coffee makers to commercial printers, but they all rely on a smart, predictive service strategy to drive new revenue in an increasingly low-margin industry.
Manufacturers are now differentiating by offering more service options. Customers are more vocal and sophisticated with higher expectations of quality and greater levels of support and service. This requires manufacturer visibility of all streams of activity, from production, materials and vendors to service, support, and regulatory oversight. Ultimately, high-tech manufacturing needs to manage constant change with the ability to shift rapidly.
Service Challenges in High Tech Manufacturing
Meeting Regulatory Compliance Requirements
Enterprise Resource Planning (ERP) Integrations
Maintaining Asset and Service Uptime
Product Defects & Recalls
Inventory Management & Raw Materials Tracking
Bolt Data Solutions for High Tech Manufacturers
Asset Failure Detection
IoT-Enabled Asset Management
Service Parts Management
Proactive and Predictive Maintenance
Usage Based Preventative Maintenance
REMOTE MONITORING & ALERTS FOR HIGH-TECH MANUFACTURERS
Al and IoT solutions are revolutionizing the way service teams maintain high-tech equipment in the field. Bolt Data Connect provides the ability to monitor each asset for real-time performance that ensures service teams are proactive and hyper-responsive to issues. By connecting to high-tech manufacturer's loT Cloud solutions, Bolt Data augments existing remote monitoring capabilities by filtering out big-data "noise" that often results in unfiltered insights and false-positive service responses. Internally, high-tech manufacturers use Bolt Data Connect to monitor aspects of manufacturing tolerances to respond quickly to performance anomalies.
Customers We've Helped Service
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