Simplify the process of creating work orders (WOs), making WOs quick and efficient to create for your dispatchers, service coordinators, field service technicians and customer service representatives.

Receive intelligent suggestions for assigning work orders (WOs) to the best-suited field service technicians.

Optimize scheduling and dispatching with smart service resource recommendations.

Allow field service technicians to easily accept or decline service appointments through an intuitive interface.

Ensure technicians can access service appointment details and customer information easily via both browsers and mobile devices using Salesforce Field Service Mobile.

Automate product catalog and standard pricebook management for improved efficiency.

Speed up debriefing and work order completion with custom quick actions designed for efficiency.

Keep every service team member informed with automatic email notifications for scheduled WOs and service reports.

Gain valuable insights with pre-built reports and dashboards.

Receive training materials, including videos and reference guides, to get your team up to speed quickly with SFS.

Utilize ready-made test cases and scripts to streamline SFS testing.