Future-proof solutions for communication providers of world-class connectivity.
Communication companies are always expanding networks and coverage while maintaining existing infrastructure to ensure uninterrupted connectivity for customers. Everyone relies on these services for daily living and work activities, and any disruption can impact crucial tasks. Given their critical role, a robust system for communication companies is crucial for service providers such as internet service providers (ISPs), cable, satellite, and fiber. The solution should have reliable uptime, scalable infrastructure and customization options. Recognizing the intricate requirements of the telecommunications industry, Bolt Data specializes in crafting tailored solutions to address the unique needs of each facet of their communication business.
Streamline product lifecycle management with Salesforce Enterprise Product Catalog (EPC) to enhance sales agility and accelerate time-to-market.
Transform customer journeys with personalized content based on usage and identify at-risk customers to improve customer retention and satisfaction.
Transform customer journeys with personalized content based on usage and identify at-risk customers to improve customer retention and satisfaction.
Tailored workflows and automated processes for service management platforms to boost productivity, reduce costs and achieve operational excellence.
Leverage data to make informed business decisions with advanced analytics and reporting tools such as Tableau and purpose-built dashboards.
Monitor sensorized equipment in real-time and enable automated service response if an asset issue is identified.