Field Service Palm Springs 2023 Recap

Field Service Palm Springs, the premier event for service, support and customer success leaders, celebrated its 20th anniversary this year. From April 25th to April 27th, thousands of service leaders and executives across various industries came together to explore the latest innovations, strategies and tools that can help service organizations improve their operations.

Bolt Data was proud to be a sponsor of the event and was thrilled to meet with attendees at our table. We had the opportunity to share how we’re helping service companies overcome their biggest challenges and transform their service operations. We focus on helping organizations achieve service excellence by identifying areas for improvement and implementing software solutions to reduce service costs, automate service processes and increase efficiency. From asset monitoring with Bolt Data Connect to Salesforce and ServiceMax professional services, field service is the core of Bolt Data. 

We’re also excited to share that Bolt Data CEO, Rob Meredith, was part of the opening keynote panel discussion. The panel, which included speakers from ProntoForms, Daikin Comfort, P3 Services, Carestream and, discussed “A Lifecycle Management Approach to Service: What Does It Mean and Why You Should Explore this Holistic Approach.” 

Rob shared his insights on how organizations can use lifecycle management to drive differentiation and fuel growth. The panelists explored the benefits of adopting a holistic approach to service, the challenges organizations may face when implementing this approach and how technology can help support it.

Overall, Field Service Palm Springs covered a wide range of relevant topics, from adopting innovations in AI to addressing supply chain disruptions. Attendees had access to blockbuster speakers who shared valuable insights and strategies that can be applied to their own organizations. With so much information and new ideas to absorb, it can be overwhelming knowing where to begin.

If you’re evaluating your own service organization and are looking to improve your service processes or reduce truck rolls, we can help. Book a free, no-obligation meeting with us to discuss your current service processes and systems, and how we can assist you in achieving service excellence.

At Bolt Data, we’re dedicated to helping organizations overcome their biggest service challenges. We believe that service excellence is achievable, and we’re committed to partnering with our clients to transform their service operations. Thank you to everyone who stopped by our table at Field Service Palm Springs. We look forward to continuing our work together to drive service excellence in the years ahead.