Our Latest Blogs

Bolt Data Connect Winter ’24 Release

Bolt Data Connect's latest release enhances data visualization, introducing Visual Twins for lifelike asset monitoring, IoT Audit Trails, and upgraded simulators for detailed scenario testing.

Bolt Data Connect Use Case Video

See how Bolt Data Connect helps technicians save time and costs by automating asset monitoring and work orders directly in Salesforce.

Bolt Data Connect Summer ’22 Release

Bolt Data Connect’s Summer ’22 release boosts servitization with tiered pricing, alert automation, and a Digital Twin API.

Bolt Data Connect Spring ’22 Release

The latest release of Bolt Data Connect introduces powerful new features aimed at simplifying asset and data management on Salesforce.

Is Your CRM Feeling a Little… Messy?

Summary: Before replacing your CRM, determine whether the real challenge is the platform itself or the processes, integrations, and user behaviors that have evolved around it.

Missed ServiceNow Knowledge 2026? Here’s the Inside Scoop on CRM

If you weren’t able to attend Knowledge 2026 in Las Vegas, here’s what our team learned from the largest ServiceNow event of the year.

Thinking CMMS? Maybe It’s a CRM You Actually Need

Why a CMMS may fall short, and when a CRM is the better foundation for service.

It’s 2026. Why Is Medical Device Service Still Using Paper?

Medical device service requires full compliance and traceability, yet many teams still rely on paper and disconnected systems that create risk. Modernization comes from connecting those systems into one end-to-end workflow that improves visibility and ensures audit-ready operations.

Field Service Teams Don't Need More Platforms, They Need Clarity

Many field service teams aren’t struggling to find technology, they’re struggling to understand what they have, what they’re missing, and how it’s all supposed to work together. The real gap is often clarity, not capability.

Lower Your Service Delivery Costs by Preventing Unnecessary Dispatches

Shifting left uses connected asset data to resolve issues earlier, reduce unnecessary dispatches, and lower service delivery costs while improving speed and customer experience.

Why Relationship Visualization Changes How Teams Actually Use ServiceNow

How clearer relationship visibility helps teams understand data faster, trust the platform, and act with confidence.

The Service Experience is *Still* Broken

Fragmented systems create unnecessary friction throughout the service experience, and the root cause is not the technician in the field but the disconnected processes around them.

Why the Industry Is Rallying Around Agents and Why That’s Actually a Good Thing

Insights from Salesforce Agentforce World Tour in Atlanta and Houston and what the agent-first shift unlocks when the conversation moves past buzzwords

The ServiceMax Implementation Readiness Checklist

A practical look at how alignment, data, and adoption planning influence implementation outcomes.

Data Without Action Is Just Monitoring

A practical look at why asset visibility alone isn’t enough and how service teams turn data into real operational impact.

What This Year Taught Us About Service and Where Teams Go From Here

A thoughtful look at the realities service teams faced in 2025, the improvements that mattered most, and the insights those lessons offer for leaders planning the year ahead.

AI Is Not A Software Project

This piece explains why AI initiatives fail when treated like traditional software projects and shares how to start with practical, measurable use cases to create a foundation for AI that actually works.

Getting More from Your Field Service Platform Begins in the Field

Create a field experience that fits the job by seeing the daily workflow firsthand.

Track Your Technician Like You Track Your Pizza

Every connected service journey starts with a simple question: what is depot repair and how can it work better?

The Salesforce Rebrand Cheat Sheet with Every New Name and Why it Matters

From sales to service and everything in between, a clear guide to help teams understand the move into the new Agentforce era.

How Asset Strategy Evolves When Manufacturing and Operations Take Center Stage

The definition of assets is broadening to include the equipment that powers operations, manufacturing, and business value.

Would You Like Fries With That? AI + CPQ = Smarter Cross-selling

A practical, real world look at how AI powered CPQ moves sales from slow, manual quoting to intelligent, contextual selling that helps reps sell faster, smarter, and more profitably.

Does Your Company Struggle with Warranty Operations?

Every connected service journey starts with a simple question: what is depot repair and how can it work better?

What an “Ideal” ServiceNow Go-Live Really Looks Like

The four pillars that separate smooth go-lives from stressful ones.

Out of the Box… or Out of Control? How to Know When to Customize ServiceNow

Build only what adds real value, skip the rest, and keep your ServiceNow implementation focused on what truly drives results.

Turning Depot Repair into a Profit Engine

Why service leaders can’t afford to treat depot repair like a back-office function.

How to Get Started with ServiceNow AI Agents and AI Control Tower

Start with ServiceNow AI Agents, then scale responsibly with AI Control Tower.

Getting Real Business Value from ServiceNow

Turn ServiceNow into a catalyst for business transformation by unifying systems, lowering costs, and driving measurable outcomes.

Why Data Centers Need a Unified Platform Now More Than Ever

Data center complexity is growing, but most operations are still stuck in a patchwork of legacy tools and manual processes. Here’s why now is the time to centralize and simplify.

Gamify ServiceNow Adoption and Win Buy-In

Learn how to track and boost ServiceNow adoption after go-live using a mix of real-world feedback, dashboards, and even gamification to keep your teams engaged.

How to Know If Your Service Organization Is Ready for ServiceNow

Discover the steps to evaluate if your business, data, and teams are prepared for a successful ServiceNow transformation.

How a Heavy Machinery Manufacturer Cut Downtime and Boosted Field Ops

Learn how a global heavy machinery manufacturer cut asset downtime, streamlined field service, and unlocked real-time visibility across operations.

Implementing Field Service Doesn’t Have to Be Hard, If You Do It Right

With nearly three decades in field service, Karen Mehal outlines what makes FSM implementations succeed and how to avoid the common traps.

The Value of End-User Training in Every ServiceNow Rollout

You’ve built the solution. Now it’s time to make sure your team knows how to use it, and why it matters.

What Happens When AI Meets Real-World Service Operations

Discover how ServiceNow’s Now Assist uses AI to improve technician efficiency, reduce downtime, and create seamless customer experiences.

Don’t Just Deploy It, Prove It with These 7 KPIs for ServiceNow

Wondering if your ServiceNow Customer Workflows are delivering real ROI? These seven KPIs will tell you everything you need to know.

A Real-World Look at ServiceNow in Manufacturing

See how a global manufacturer used ServiceNow to ditch downtime, unify departments, and turn field chaos into workflow harmony.

6 Examples of IoT Devices You Can Manage on Salesforce

Explore how Bolt Data Connect on Salesforce enables businesses to manage and monitor IoT devices boosting efficiency, reducing downtime, and unlocking new revenue opportunities.

The Critical Role of Mobile in ServiceNow Field Service Deployments

Mobile isn't just a feature in field service—it’s the frontline tool that powers technician efficiency, real-time visibility, and successful ServiceNow deployments.

Put Your CRM to Work With Marketing Automation

Your CRM is packed with valuable data, but without marketing automation, it’s just sitting there; here’s how to turn insights into action and drive real results.

Navigating Labor Shortages: A Customer Service Crisis

Examine the U.S. service industry’s labor shortage and strategies to maintain service levels despite workforce challenges.

Field Service Management and Sustainability: What’s the Connection?

Discover 6 key strategies for field service companies to drive sustainability and efficiency.

Ask the Expert: Going Live with Salesforce Field Service in 4 Weeks with Brittany Lehr

Sharing the most common questions regarding implementation, functionality, and post-go-live planning.

Using AI Anomaly Detection to Keep Connected Assets Running Smoothly

Hear from Dr. Pankesh Patel how to monitor and maintain assets effectively with AI-based anomaly detection.

Salesforce Data Cloud: Get to Know Salesforce’s Data Warehouse Solution

Learn how Salesforce Data Cloud simplifies data management, insights, and deduplication.

Dreamforce 2023: Trailblazer Insights and Highlights

Discover Bolt Data’s key takeaways from Dreamforce 2023, where AI took center stage.

How Change Management Leads to Successful Salesforce Adoption

Explore expert change management strategies for successful Salesforce adoption.

Dreamforce 2023 Survival Guide

Prepare for Dreamforce 2023 with Bolt Data’s top tips for making the most of the event.

9 Signs That a Business Needs a Salesforce Managed Services Provider

Explore nine signs that indicate your business could benefit from a Salesforce managed services provider allowing your team to focus on core activities.

Data-Driven Outcomes of Bolt Data Connect

Bolt Data Connect unlocks asset data for reduced costs, uptime improvement, and customer satisfaction.

Empower Field Engineers with On-the-Go Asset Data Access

Field Service Palm Springs 2023 Recap

Bolt Data sponsored Field Service Palm Springs 2023, marking the 20th annual conference.

How IoT Platforms Are Changing the Future of Field Service

Discover how Bolt Data’s IoT platform boosts asset tracking, efficiency and uptime.

Asking ChatGPT About Connected Field Service

Explore how Bolt Data Connect integrates with ChatGPT to bring real-time asset insights into Salesforce, transforming connected field service with AI-driven efficiencies.

Reducing Service Cost by Shifting Delivery to the Left

Learn how shifting service left and IoT data can cut costs and boost satisfaction.

Servitization: How to Collect and Analyze Asset Data for a Competitive Advantage

Explore how servitization transforms business models and how Bolt Data Connect enables it.

How Salesforce Manufacturing Cloud Streamlines Manufacturing Operations

Discover how Salesforce Manufacturing Cloud boosts growth and efficiency in manufacturing.

Secrets to a Successful Salesforce Implementation Revealed

Get answers to key questions for a smooth, successful Salesforce implementation.

Data is Your Strategic Field Service Asset

Your most strategic asset is your data—leverage it with Bolt Data Connect to drive business impact, reduce costs, and enhance service operations.

Honest Conversations on Preparing for Salesforce Transformations Webinar

Discover insights on successful Salesforce implementations with Bolt Data and learn from industry leaders.

A Year in Review: Our Top 10 Moments of 2022

Reflecting on an impactful 2022, Bolt Data celebrates its top 10 milestones—from a brand merger and Demo Jam win to a new website, partnerships, and team growth—setting the stage for more innovation and collaboration in 2023.

8 Steps to Hiring the Right Consultant

Discover eight essential steps to choose the right consultant for your business transformation, from vetting their expertise to ensuring their approach aligns with your unique goals and industry.

Connected Field Service Webinar: Explaining the What, Why & How

Learn how connected service empowers proactive asset management and reduces costs.

Highlights from Dreamforce 2022

Discover the highlights of Dreamforce 2022, from field service insights to AI-driven service.

Top 5 Tips for Implementing Salesforce Service Cloud

Discover 5 key tips to ensure a smooth Salesforce Service Cloud implementation.

Field Service East 2022 Event Recap

Bolt Data showcased Bolt Data Connect at Field Service East, highlighting IoT-driven solutions.

Benefits of Connected Field Service

Learn how Connected Field Service connects IoT data with service apps, enabling proactive maintenance, reduced downtime, and improved customer satisfaction.

4 Tips to Win Salesforce Demo Jam

Learn how Bolt Data’s winning Demo Jam strategy for Bolt Data Connect mastered timing, practice, audience focus, and productivity tools to deliver an impactful three-minute presentation.

3 IoT Implementation Challenges and How to Overcome Them

Discover how a data-centric approach, strategic vendor selection, and Bolt Data Connect can help companies navigate the complex challenges of IoT implementation.

How to Choose a Salesforce Implementation Partner for Your Company

How to choose a Salesforce implementation partner to meet your business needs.

Field Service Palm Springs 2022 Event Recap

Bolt Data showcased IoT tools at Field Service Palm Springs, led by CEO Rob Meredith.

What is Asset Centricity?

Explore how asset centricity drives proactive, efficient field service and uptime gains.

IoT Data and Uber: What’s the Connection?

Learn how real-time IoT data streaming boosts asset monitoring and service efficiency.

Answering Your Questions About Service Cloud Voice

Discover how Service Cloud Voice, powered by Amazon Connect, is transforming customer service with real-time transcription, a unified customer view, and flexible licensing.

The Guide to Choosing a Salesforce Service Cloud Voice Telephony Provider

Learn key questions to ask for a smooth Service Cloud Voice BYOT telephony setup.

COVID-19 Compounds Challenges for a Perimeter Security Provider

Explore how Bolt Data Connect transformed maintenance for a major security provider by enabling remote monitoring and automated work orders.

Salesforce Announces “Bring Your Own Telephony”

Discover how Salesforce's BYOT feature for Service Cloud Voice enables telephony flexibility.

Field Service Trends to Watch in 2021

Explore the top 5 field service trends driving digital transformation in 2021.

Salesforce Winter ’21 Release Highlights

Discover Winter '21 features for Field Service, from warranty management to AI-driven scheduling.

Bolt Data Joins the ServiceNow Consulting and Implementation Partner Program

Enabling Service Transformation with a Focus on CRM

Bolt Data Recognized in Salesforce 2024 Partner Innovation Awards

Bolt Data announced that it has been named a recipient of the Salesforce Partner Innovation Award in the Business Services category for their transformative solution for the legal industry.

Bolt Data and Zenkraft Announce Strategic Partnership to Deliver Innovative Shipping Solutions on Salesforce

Bolt Data and Zenkraft form a strategic alliance to transform the shipping experience for companies on Salesforce.

Bolt Data Launches Innovative Solution for Legal Case and Matter Management

Introducing Bolt Data Legal: A new solution designed to help legal professionals deliver exceptional case outcomes.

Bolt Data Announces Strategic Partnership with Boomi

Bolt Data and Boomi form a strategic alliance to support CRM and software integrations.

Bolt Data and Gerent Demo Connected Assets and AI for Salesforce Manufacturing Cloud at Connections 2024

At Salesforce Connections, Bolt Data and Gerent showcased a live demo of Manufacturing Cloud, highlighting how connected asset data and AI can optimize manufacturing processes.

Bolt Data Recognized as IoT Solution Provider in Gartner’s Market Guide for Field Service Management

Bolt Data named IoT provider for Salesforce and PTC in Gartner's Field Service Guide.

Bolt Data’s Better Together Committee Spreads Holiday Cheer Across Three Cities

Bolt Data’s Better Together program expands its holiday toy drive for Toys for Tots, reaching three cities to spread joy and support more children in need.

Paws for a Cause: Bolt Data’s Animal Shelter Supply Drive

Bolt Data’s Better Together drives donations for local no-kill animal shelters.

Bolt Data Welcomes Karen Mehal as SVP of Customer Success

Bolt Data appoints Karen Mehal as SVP of Customer Success, enhancing partnerships and growth.

Bolt Data Wins Salesforce Demo Jam for Second Consecutive Year

Bolt Data Connect wins Salesforce Demo Jam again, showcasing innovative asset data and automation for connected field service.

Bolt Data Proudly Earns its First Great Place to Work® Certification

Bolt Data is proud to earn its first Great Place to Work certification, recognizing its commitment to employee well-being, community involvement, and environmental responsibility.

10 Years and Counting: Bolt Data Celebrates Anniversary Milestone

The Salesforce Implementation and IoT SaaS company is celebrating its 10-year anniversary.

Bolt Data Better Together Committee Sets Sights on the Holidays with Community Initiatives

Learn how Bolt Data’s Better Together program is making an impact this holiday season.

Bolt Data Joins Forces with Kelley Austin to Maximize Salesforce Implementations

Bolt Data and Kelley Austin partner to deliver complete Salesforce Cloud solutions.

Bolt Data to Present Connected Field Service Insights at Field Service East 2022 Conference

Bolt Data to showcase Bolt Data Connect at Field Service East, with CEO Rob Meredith speaking.

Bolt Data Wins Salesforce AppExchange Demo Jam

Bolt Data's Bolt Data Connect wins Salesforce AppExchange Demo Jam, showcasing real-time asset monitoring and automation.

Bolt Data to Present Connected Field Service Insights at Field Service Palm Springs

Bolt Data to present Bolt Data Connect at Field Service Palm Springs, with CEO Rob Meredith speaking.

Bolt Data Announces Employee-Led Give Back Program, Bolt Data Better Together

Bolt Data’s “Better Together” initiative unites employees in giving back, starting with a fundraiser and volunteer event to fight hunger and support local communities.

Bolt Data and Spoke AIOT Merge as Newly Rebranded Bolt Data

Bolt Data and Spoke AIOT merge to offer an advanced one-stop Salesforce solution.

Bolt Data and Baxter Planning Announce Strategic Alliance

Bolt Data has partnered with Baxter Planning to enhance service management solutions, combining Bolt Data’s field service expertise with Baxter's service parts optimization.