Bolt Data Welcomes Karen Mehal as SVP of Customer Success

Bolt Data Appoints Karen Mehal as SVP of Customer Success, Strengthening Industry Partnerships and Driving Growth

Bolt Data, a leading consultancy and software company specializing in Salesforce and ServiceMax solutions, is pleased to announce the appointment of Karen Mehal as the Senior Vice President of Customer Success. With almost 30 years of experience,  brings a wealth of service CRM expertise and industry knowledge to the Bolt Data team.

Throughout her career, Mehal has worked across various industries, including utilities, consumer business services, manufacturing, consumer products, professional services, health and life sciences, and communications. Her extensive background includes transformation strategy, project management, product management, and solving intricate customer needs by leveraging two decades of domestic and international Service CRM experience.

“We are thrilled to have Karen Mehal join our team as the Senior Vice President of Customer Success,” said Rob Meredith, CEO of Bolt Data. “Her extensive industry experience and deep understanding of Salesforce will undoubtedly enhance our capabilities and help Bolt Data deliver transformative solutions and services to our customers. Mehal’s strategic vision and leadership will be instrumental in strengthening our channel alliances, expanding our market presence, and driving continued growth for Bolt Data and our clients.” 

Prior to joining Bolt Data, Mehal served as the Vice President of Field Service Product Success at Salesforce, where she played a vital role in driving the fast growth of Salesforce Field Service, a field service management software platform. Within her first three years, Salesforce Field Service achieved remarkable growth, surpassing $100 million in revenue and becoming the fastest-growing product in Salesforce history. Her contributions to Salesforce established her as a respected voice in the industry and a driving force behind customers’ success. 

Karen Mehal’s impressive background also includes tenure at renowned companies such as Accenture, GE and Capgemini. She is widely recognized as a field service subject matter expert, providing invaluable insights and sharing best practices with industry leaders and professionals worldwide.