Bolt Data, a premier Salesforce and ServiceMax systems integrator and leader in transformative service management solutions, has announced a strategic alliance with Baxter Planning, a pioneer and recognized leader in service parts planning and optimization solutions.
Bolt Data provides intelligent technology solutions to enable clients to flawlessly execute their field service processes. As technology moves swiftly and customer demands continue to rise, it’s integral for service providers to exceed customer expectations and remain focused on the future. Through tailored solutions on the Salesforce and ServiceMax platforms, Bolt Data creates the world’s best service organizations, helping them achieve agility through digital transformation and process connectivity.
“Baxter Planning helps our joint customers realize the full potential of their customer service solutions through best-in-class Service Parts Management,” said Allan Alexopulos, Bolt Data’s Managing Director. “The combination of Bolt Data’s experience and expertise in customer/field service management and Baxter Planning’s purpose-built service parts management solutions are the perfect fit for customers looking to maximize the return on their inventory assets and ensure the highest level of customer satisfaction by ensuring the right part is available at the right time.”
This new strategic partnership unites Bolt Data’s expertise in cutting-edge field service management solutions with Baxter Planning’s unique approach to supply chain planning. By joining forces, customers are provided tailored field service management solutions that fit their needs precisely, down to state-of-the-art asset management that improves the field technician and customer experiences.
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